Policies and Privacy

Privacy Policy and Security

Welcome to Monark Dimension! We take the privacy and security of our customers' information very seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our cell phone repair services.

Collection of information

We collect personal information when you voluntarily provide it to us, such as when you schedule a repair appointment, fill out a contact form, or use our customer support service. The information we may collect includes your name, email address, phone number, home or work address, and specific details about your device and repair issues.

Use of Information

We use the personal information we collect to provide our repair services, respond to your requests, improve our customer service, notify you about the status of your repair, and send you marketing communications if you consent. We may also use your information anonymously for internal analytics and service improvements.

Information Security

The security of your personal information is a top priority for us. We implement technical, administrative and physical security measures to protect your information from unauthorized access, misuse or disclosure.

Sharing information

We do not sell, rent, or otherwise disclose your personal information to third parties unless necessary to provide our services, comply with a legal obligation, protect our rights, or with your express consent.

Cookies and similar technologies

Our website uses cookies and similar technologies to enhance your user experience, analyze site usage, and personalize content and advertising. You can manage your cookie preferences through your browser settings.

Consent

By using our website and providing us with your personal information, you consent to the collection, use and processing of your information as described in this Privacy Policy.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time to reflect changes to our information protection practices. We will post any changes on this page and encourage you to review it periodically.

If you have any questions regarding our privacy and security policy, or if you wish to exercise your data protection rights, please contact us at monarkdimension@gmail.com.